We are please to see all the interest in scheduling virtual encounters with your loved one through Face Time, Zoom or Google Talk. Our goal is to facilitate each scheduled call so that you and your loved one can reconnect. In service to that goal, we are making some adjustments to the scheduling times and requiring some key information from each of you when you call to make your schedule.
Our dedicated team led by the Concierge and Receptionists will be deployed to facilitate calls on the schedule below. The reason we have defined scheduling hours is to avoid mealtimes and other conflicts that have been observed from the initial round of requests.
Additionally, all requests must include the requestors phone number, type of device used for virtual calls, name of resident and requestors relationship to the resident.
Calls Schedule is as follows:
Monday through Friday from 9:15AM to 3:30PM (2nd-5th floor).
Monday through Friday from 3:30-4:00 (1 West).
Please note all virtual calls are restricted to 15 minutes. This call is to connect you with your loved one. This is not a call to speak with a nurse or social worker.
We strongly desire to connect you with your loved ones and believe this new system will achieve that for a greater number of people and improve satisfaction.
To Schedule Calls please call (301) 892 – 6295. When leaving a message, please speak clearly, with details such as your name, patients name and a call back number.